Hobart Airport: From Manual Reporting to Real-Time Compliance Clarity

The Story

Seeking real-time, cross-department visibility

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Hobart Airport had outgrown its safety recording systems, which couldn’t develop or expand. Multiple systems and manual processes made audit readiness and real-time, cross-department visibility difficult.

By centralising reporting in OneReg - using configurable forms, user groups, a single landing page with quick links, and automated workflows - Hobart Airport achieved real-time compliance visibility and a significant reduction in reporting time. Teams now engage more confidently, managers gain oversight without chasing updates, and critical processes like airside permits and maintenance are fully traceable.

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The Context

The Gateway to Tasmania

Users Live
850

Industry
Airport

Annual passenger movements
2.8 million

Operations footprint
Commercial passenger, freight, charter, aeromedical, rotary wing, Antarctic flights

Strategic imperative
Embed compliance into day-to-day operations

The challenge

Located 17km from Hobart’s CBD in Cambridge, Hobart Airport (Tasmania’s primary gateway) operates as a medium-sized regional airport focused on safety, efficiency, and sustainability. In addition to domestic and international passenger and freight services, the airport supports charter, aeromedical, rotary wing and Antarctic flights. With growth underway, a completed airfield upgrade and a terminal expansion set to add gates and carousels, the airport needed a scalable, configurable approach to compliance and operational oversight.

Hobart Airport’s safety, contractor, and operational data lived across multiple systems and spreadsheets. Reporting formats were inconsistent; key workflows lacked end-toend traceability. Manual processes led to duplicate entry and slow decision-making. Specific pressure points included the airside vehicle permit process and linking serviceability reports to corrective maintenance, both of which demanded better control and audit-ability.

WHY ONEREG

Choosing a platform built for airport operations

Hobart Airport selected OneReg for its aviation-ready capabilities: real-time dashboards, centralised reporting, configurable forms, checklist and robust document control. The implementation placed minimal onus on Hobart Airport’s teams. OneReg handled technical integration and migrated existing data - accelerating time to value. The platform’s data access for analytics and reporting aligned with Hobart Airport’s broader goals around sustainability, infrastructure growth, and transparency.

Combine all reporting in one place
Customise to local workflows and terminology
Vendor-led integration and data import
Role-based dashboards + single landing page with quick links
Access to data and future-ready AI capabilities

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The Solution

A single system for compliance reporting, configurable to local needs, with automated workflows

Hobart Airport defined clear objectives for a modern compliance platform: centralise reporting, improve audit readiness, enhance engagement, and reduce administrative burden. Hobart Airport also required a single system for compliance reporting, configurable to local needs, with automated workflows and strong document/form control.

One platform for obligations, evidence and reporting
Configurable forms and workflows
Clear permissions and user groups
Faster reporting cycles and real-time visibility
Automated workflows and notifications

How the solution works day-to-day

Teams submit reports via configurable forms tailored to Hobart Airport’s needs. User groups route notifications to the right stakeholders. Dashboards provide a live picture of occurrences, tasks, inspections, and evidence. Reporting links directly to tasks/inspections to maintain traceability. A central landing page and quick links consolidate daily operational requirements in one place.

Configurable forms - tailor reporting to local requirements
Report → Task/Inspection link, audit trail by design
User groups and permissions - targeted notifications, clean access control
Document and checklist control - consistency and versioning
Dashboards - role based visibility by time period

Implementation

Hours of manual work saved and accuracy improved

Hobart Airport’s Safety & Compliance team led the rollout with support from IT and operational leads (Head of Risk and Safety, Head of Operations, Operations Compliance Coordinator). OneReg managed technical integration and set up the environment using Hobart Airport’s existing data. Training prioritised a single landing page with quick links, user groups for precise notifications and permissions, and clear reporting pathways.

Automated forms launched from a central landing page plus customisable auto-reporting resulted in hours of manual work saved and accuracy improved.

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outcomes & impact

A game changer

Reporting time reduced significantly

Real-time visibility across teams and managers

Higher reporting engagement through intuitive dashboards

Clear traceability for permits and maintenance close-out

Streamlined communication of upcoming works and daily needs via one landing page

Better onboarding by linking training materials to manuals and live workflows

What’s next?

Continue to expand usage of OneReg across the operation where it matters most. High-impact use cases include:

Airside vehicle permits

Permit requests are submitted via forms and automatically directed to the right group; reviews and approvals are captured in one place, with evidence stored alongside each record. Result: a predictable process with clear owners and a built-in audit trail.

Serviceability -> Maintenance

Serviceability reports link directly to corrective maintenance tasks, through to inspection and closeout, so every step is traceable from report to resolution. Managers get a live picture of status and workload by team and time period.

New starter enablement

Training materials are linked to manuals and the live workflows staff use every day, which shortens ramp-up time and improves the consistency of reporting.

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Hobart Airport